We read every message. The fastest way to reach us is by email.
support@lovesoulmate.online
We reply within 2 business days.
LoveSoulmate is an independent publisher operated from Brazil. We work remotely and handle all enquiries by email. There is no walk-in office.
Monday to Friday, within 2 business days. Messages sent over the weekend are answered on the next business day.
The quiz is operated by a third party, not by us. We cannot access accounts, results, orders, or process refunds on their behalf. Please contact the quiz provider directly through the support link on their site. They will be able to help you far faster than we can.
To access, correct, or delete personal information we hold about you, email us with the subject line "Privacy request". See our Privacy Policy for details on your rights.
Email us with a short description of what you need. If you spot an error in our content, tell us where, and we'll fix it and note the correction.